Member Services Contractor
Overview:
We are looking for a skilled and customer-focused Member Services Contractor to support our members by delivering high-quality service and assistance. This is a contract-based position, designed for a detail-oriented, well-organized individual who is empathetic and who can manage senior member inquiries, troubleshoot issues, and provide exceptional service. The role requires flexibility, as well as the ability to work independently while communicating effectively with our membership and our internal team. The preponderance of this position is home based but can be performed anywhere. Approximately 20 hours a month, $18-$25 commensurate with experience.
Scope:
The Member Services Contractor will be responsible for responding to member inquiries, resolving account-related questions, returning phone calls, soliciting volunteers to fulfill service needs, updating our member database and ensuring a positive member experience. Must live within 30 miles of Chatham, NY.
For more information click here: https://northerncolumbia.helpfulvillage.com/documents/926/download
or call 518-392-0191. Post Resume at nncc1help@gmail.com
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Neighbors of Northern Columbia County is a grassroots 501(c)(3) not-for-profit organization designed to help network people within our rural communities as they address issues of aging and/or living alone. Our model is a variant of the Village Movement concept, which has grown throughout the United States in response to previously unmet needs and wishes of those wanting to remain in their own homes as they age.
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